KM Health Check

The KM Health check contains 10 questions and should take only a few minutes to complete. You will then be provided a summary with recommendations.

How difficult is it to find specific information when you need it?*
Always Easy Usually Easy OK/Not Sure Difficult Impossible
When information is found, how confident are you that it's correct and up to date?*
Very Confident Usually Confident OK/Not Sure Low Confidence No Confidence
How confident are you that sensitive information is safe and controlled?*
Very Confident Usually Confident OK/Not Sure Low Confidence No Confidence
How often do people in your organisation attach files to email?*
Never Rarely Sometimes Often Always
Are your policies and procedures documented, managed and accessible?*
Completely Partially Not At All
To what extent are your forms electronic and connected to systems, both in and out of the office?*
Completely Partially Not At All
How much manual effort is involved in creating documents and correspondence for staff, customers or others?*
Completely automated Largely automated Partially/Don't Know Largely manual Entirely manual
How much manual effort is involved in undertaking common internal business processes requiring approvals?*
Completely automated Largely automated Partially/Don't Know Largely manual Entirely manual
How effective is your staff intranet as a place to find key resources and stay informed?*
Very Effective Somewhat Effective OK/Not Sure Rarely Effective Not Effective/Don't Have One
How well are staff able to stay up to date on what other staff, teams or the company are up to?*
Very Well Usually Well OK/Not Sure Not Very Well Not At All
Email*

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