Garet Griffin

Solution Design ~ Business Analysis ~ Project Management

Despite how easy it is to believe otherwise, software technology is ultimately about people. I have devoted my entire career to helping people discover, select and implement the tools that will support and improve their endeavours, as well as help organisations better understand how to keep pace with changes in technology.

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+61 451 031 719

garet@goodspring.com.au

13 Maculata Close

Mount Cotton, QLD 4165

professional skills

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Strategy & Thought Leadership

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Stakeholder Engagement

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Requirements Analysis

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Solution Design

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Planning & Estimation

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Project & Delivery Management

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Communications & Training

platforms & technology

  • SharePoint
  • MS PowerApps
  • WordPress
  • MS Teams & O365 Tools
  • MS Flow
  • SQL
  • HTML/CSS
  • MS Project
  • Adobe CS
  • Dynamics CRM
  • Google
  • Power BI
  • Azure
  • Nintex
  • .NET

interests

Songwriting & Performance

Karate

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Cooking

Work Experience

Principal Consultant - QLD Courts (Contract) - Dec 2018 to Feb 2019

Development of an Offline Forms Solution Strategy including capture of business and functional requirements, evaluation of multiple solutions, final recommendations and implementation planning/estimation.

Technologies: Nintex, PowerApps, ActiveDocs, ProntoForms, K2, other cloud-based solutions.

Roles/Skills: Stakeholder engagement, requirements gethering and analysis, product evaluation, implementation planning, delivery and project management.

Sectors: Local Government

Principal Consultant - Configatek (Contract) - Jan 2018 to Dec 2018

Microsoft Office 365 and Dynamics consulting, focused on strategy, process automation and information management.

Technologies: PowerApps, Flow, Power BI, SharePoint, SQL Server and Azure.

Roles/Skills: Presales, stakeholder engagement, solution design, delivery and project management, marketing support.

Sectors: Energy, Manufacturing, Legal, Construction, Trades

Principal Consultant - Water NSW (Contract) - Nov 2017 - Dec 2017

Organisational Collaboration Strategy. Value mapping to O365 components and development of implementation roadmap.

Technologies: Office 365 (all components)

Roles/Skills: Presales, stakeholder engagement, strategy development, delivery and project management.

Sectors: Utilities

Principal Consultant - G.James Glass & Aluminium (Contract) - Jul 2017 - Nov 2017

Organisational Document Management Strategy. Information and process analysis, persona development, migration planning,  development of implementation roadmap.

Technologies: Office 365 (all components)

Roles/Skills: Presales, stakeholder engagement, strategy development, technical analysis, POC development, delivery and project management.

Sectors: Manufacturing

Principal Consultant - Cronulla-Sutherland Football Club & Leagues Club (Contract) - Jun 2017 - Jul 2017

Holistic Customer Data Management Strategy. Information and process analysis, persona development, migration planning,  development of implementation roadmap.

Technologies: Dynamics 365, Tealium, Marketo

Roles/Skills: Presales, stakeholder engagement, strategy development, technical analysis, delivery and project management.

Sectors: Civic Organisations

Regional Manager QLD - Artis Group - Oct 2015 - Jun 2017

Business development, operations, delivery management and consulting to establish QLD branch.

Technologies: Dynamics 365, Office 365, SharePoint, .NET

Roles/Skills: Management, business development, account management, stakeholder engagement, lead consulting, delivery and project management.

Sectors: Manufacturing, Professional Services, Education, Local Government

Senior Solution Specialist - OBS/Empired - Sep 2012 - Oct 2015

Lead solution architecture team across multiple intranet, extranet, CRM, process automation and information management projects.

Technologies: SharePoint, Dynamics CRM, Nintex, Office 365

Roles/Skills: Presales, account management, stakeholder engagement, solution design, estimation, lead consulting, delivery and project management.

Sectors: Financial, Education, Local and State Government, Resources

Applications Manager - Nautilus Minerals - Sep 2011 - Sep 2012

Oversite, administration, development and project management for multiple bespoke in-house SharePoint and .NET applications. Also project management of Disaster Recovery site implementration.

Technologies: SharePoint, .NET

Roles/Skills: Stakeholder engagement, solution design, delivery and project management, vendor management.

Sectors: Resources

Project Officer (A07) Strategy & Governance - Southbank Institute - May 2006 - Sep 2011

Prince2 project management of multiple business improvement initiatives including laptops for teachers rollout, academic planning revision, institute timetabling and utilisation solution, student attendance tracking. Also, data integration between student management system and timetables.

Technologies: SQL Server, SSIS, SSRS, SharePoint

Roles/Skills: Stakeholder engagement, solution design, delivery and project management, vendor management.

Sectors: Education

Manager Client Projects Wireless & Broadcast - Hyro - Oct 2004 - Feb 2006

Lead development team for mobile solution development and product development.

Technologies: 3G, WAP, iMode, SMS, MMS

Roles/Skills: Stakeholder engagement, solution design, delivery and project management, vendor management, business development.

Sectors: Telecommunications, Media, Civic Organisations, State Government

Director CRM & Technology - Brave Communications - Apr 2002 - Oct 2004

Equity partner and technology direction for opt-in mobile marketing startup.

Technologies: SMS, web technologies

Roles/Skills: Stakeholder engagement, solution design, delivery and project management, vendor management, business development.

Sectors: Telecommunications and Media

Lead Solution Architect - IconMedialab - May 2000 - Apr 2002

Lead and managed web development technical team across muliple large-scale website projects, including HSBC Australia, MasterCard International and NIDA.

Technologies: Web technologies, SQL Server

Roles/Skills: Stakeholder engagement, solution design, database design, delivery and project management.

Sectors: Financial, Education

Senior Project Manager - Microsoft - Jun 1999 - May 2000

Lead and managed technical team looking after all Microsoft Australia/NZ internal customer and licencing management systems. Project management of local Seibel (Oracle) implementation.

Technologies: SQL Server, Siebel

Roles/Skills: Stakeholder engagement, solution design, database design, reporting, delivery and project management.

Sectors: Software and Services

Director Database Marketing - MGM Resorts International - Jun 1995 - Mar 1999

Leadership of data management and VIP call centre functions for casino and hotel marketing operations.

Technologies: AS400, SQL, Perl, Access, Btrieve, Access, proprietary gaming systems

Roles/Skills: Stakeholder engagement, solution design, database design, reporting, delivery and project management.

Sectors: Tourism and Hospitality

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education & training

2014 Fierce Negotiations (Illumina – Melbourne)

2009 Prince2 Foundation and Practitioner (P2/A45732) (Brisbane)

1995 Nevada Real Estate Brokerage Licensing

1992 University of Nevada at Las Vegas – Computer Science, Music

1989 Valley HS – IB and AP (honours) Studies w/ emphasis on Journalism and Political Science.

entreprenurial & private consulting

2013 – Present Goodspring Business Services (QLD) – Knowledge management consulting and training solutions for growing organisations in Australia and abroad. Affiliate for Pathfinder Coaching.

2006 – 2008 Mediata (Sole Trader – QLD) – Data management, software implementation and staff training services for clients in Sydney, Brisbane, Melbourne, Hobart and Launceston.

2004 – Co-founder Perfect Pitch Music Marketing Agency, Sydney

2002 – 2004 Griffin Data Services (Sole Trader – NSW) – Specialising in small-scale CRM and database marketing application design; ad hoc customer data management for Sydney clients.

other notables

2015-2018 Associate Board Member – West End Music and Dance Teachers’ Cooperative Ltd

2004 Co-creator/musician/songwriter – musical groups ‘The Consultants’ and ‘The New Strange’, Sydney

Semi-professional musician: Las Vegas 1989-1996, Sydney 2002-2004

1997 ‘Simply The Best’ Chairman’s Award for Excellence – Mandalay Bay Resorts, Las Vegas

1989 Nevada State – Oratory

1989 National Bicentennial Competition Finalist, Washington D.C.