Setting Up A Business – Part 1

Setting Up A Business – Part 1

Have you ever considered working for yourself, setting up a business on the side, or do you already have something started but not sure how to take the next step? Do you ever have a shopping or service experience that leaves you thinking ‘I could do that...
Confidence is Efficiency

Confidence is Efficiency

As a service provider I encounter people every day who suffer from a fear of technology. It doesn’t seem to matter how large the organisation or even what age the person might be. There are simply a lot of people who have little or no understanding of the...
Service is Power

Service is Power

I recently had the pleasure of playing host in my workplace to a young person doing some year ten work experience. After a week of having this very bright, albeit naive, sidekick shadow every move I was somewhat surprised reflecting on the things I’d chosen to...
Passion is Strength

Passion is Strength

I am passionate about lots of things… technology, customer service, liberty, family, music… The better portion of people I meet and work with have similar feelings about other areas of interest, like sales or humanitarian causes. In fact it’s quite...
Persistence is Progress

Persistence is Progress

I feel a bit sheepish correlating persistence to progress… I would think this relationship was splashed across enough motivational posters and embedded in so many conversations about ‘success’ that it would be commonly understood. However, there are two truths that...
Balance is Freedom

Balance is Freedom

Most organisations are subject to the ever changing tides of in-sourcing versus outsourcing, centralisation versus federation. One day internalisation of resources is the favoured child. The very next day that same organisation may operate from the perspective they...

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